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Business Analyst

DUTIES: Workshop with the team consisting of the account manager and client stakeholders to gather and write business requirements for large-scale digital projects like email and mobile communications solutions. Establish best practices, guidelines and governance models. Shepherd digital projects through their phases - sell-in process - presenting to clients, hammering out proposals and details, working directly with the development and project management teams to ensure delivery of projects is as good as the ideas that spawned them. Daily Functions: Gather information on requirements - Accompany Sales Manager and Account Manager to see customers which could include any of the following events (only in exceptional instances will the BA engage with the Customer without the involvement of at least the Account Manager. This could be when the discussion is too technical of nature and the representative of the Customer is also of technical nature): Draw up Specification Documents - Translate the information gathered into a proper Business Requirement Document (BRD) to be signed off by the designated Manager. Determine whether existing systems and software is best option and if not research potential alternatives. Executing Project Plan - Once project approved draw up testing and acceptance plans internally and then sign off and acceptance of customer as well. Package & Remuneration Negotiable

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