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Microsoft Support Engineer

Experience and Qualifications: Diploma, degree or relevant qualification in IT/Computing (or demonstrated equivalent work experience) Certifications and knowledge required: AD - Strong Infrastructure skills (Including ADFS and ADCS) Exchange/O365 Hyper-V/VMM Storage/Physical Servers. IIS/Basic Website Support - SQL/Database Skill Backup/Restore/DR (Avamar, Veeam) Monitoring Services (SCOM/Solarwinds/OMS/AppCentrix etc) Azure IaaS/PaaS/SaaS PowerShell scripting. Understanding of security/firewalls Linux/Centos - Basic skills. Work experience required: 5-8 years of relevant managed services experience Must possess essential and operational knowledge in ticketing tools preferably Service Now. Strong client service orientation and passion for achieving or exceeding expectations Excellent written and verbal communication skills Working knowledge of ITIL Processes Standby/overtime will be required. Experience working with vendors and/or 3rd parties Send a detailed copy of your CV to Should you not be contacted within 7 days, please consider your application as unsuccessful Package & Remuneration R Market related

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