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IT Operations Manager

Education: Degree
Experience: 10 years
Job Description: The IT Operations Manager is responsible for managing the company's infrastructure and production environment, and to ensure optimal performance and high availability of all the production systems. Where these production systems may be located at different sites and/or hosted by third party suppliers.

Uptime and availability of the production environments in accordance with the company's operational requirements and internal SLAs (Captiv8 and BI)
ICT Risk Management
Software and data security
Overseeing infrastructure, capacity planning and management, including:
Overseeing the following functions
Liaise and co-ordinate with external ICT providers
Project Management
Technical standards/documentation
Performance Management
Measurement and reporting
Leadership and people management
Financial management

Tertiary technical qualification, N.Dip IT, B.Tech IT, B.Sc IT or similar technical qualification.
Minimum 7 years infrastructure experience (Windows Server, VMware, SAN Technologies, Networking)
5 years IT management experience.

IT enterprise architecture
ICT Risk management
IT Service Delivery
Thorough understanding change control processes and SDLC
ITIL Practitioner or ITIL Service Manager Certification
Basic knowledge of MS SQL Server 2008
MCDBA, MCSE (or equivalent)
Agile Scrum, XP and/or Kanban methodologies

Should you meet the requirements for this position, please email your CV to or fax to 086 668 8041. You can also contact us 021 555 0952.

Correspondence will only be conducted with short listed candidates. Should you not hear from us within 3 days, please consider your application unsuccessful

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