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Customer Advisor

We are looking for agents with a passion for customer service excellence to deal with queries from our UK based clientele. Join the winning team, we offer full training and a host of other great benefits! Key Responsibilities Contribute individually and as a member of a team to ensure service levels meet agreed client and internal standards. Handle all customer financial details such as customer account information, credit card details and banking account information with relevant integrity and confidentiality. Deliver a quality service to all customers to ensure customer and client satisfaction Achieve and deliver effective level of personal work, activities, and high level of performance to meet individually set objectives. Knowledge and Experience •Matric with English as a first language •A clear credit and criminal record. •Minimum 12 months unbroken International Call Centre Customer Service Experience (non negotiable) •Must not be unemployed for more than 3 months •Customer focused •An enthusiastic, positive and motivated outlook •Previous experience of dealing with customers via telephone. •Work towards individual and team targets\ Please send your updated CV or a professional voice note via whats app expressing your interest in the position 0817938675. Please reference the voice note with Cellular Network

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