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Claims Handler

Require Claims Handler : For Company in Tygervalley (Motor Industry Insurance) Reports to: Claims Manager Main Purpose of the Role: To effectively and efficiently handle all claims and claims queries that come through for processing. Providing a first-class service at all times. Key Responsibilities: • To assess each claim on the insurance administration system and identify the type of claim • Assess the validity of the claim and documentation. • Notify/Communicate to the insurers and brokers possible invalid claims. • Assure capturing of claims are done accurately and correctly. • Assure all criteria is met to pay the claim • Assure the quality of feedback (written and verbal) to brokers and clients. • Attend to both inbound & outbound call queries. • To ensure claims workflow and procedures are adhered to. • Asses claims for possible fraud risks • Attend identified training sessions as and when arranged. • Establish and complete claim financials. Skills and Competencies: • Excellent verbal and written communication skills • High attention to detail • Good follow up skills • Excellent interpersonal skills • Friendly • Customer focused • Neat and organized • Ability to take ownership of claims assigned to individual. Required Preferred Qualification Must have matric Advantage if Have the relevant FAIS qualifications Experience Previous Claims Experience Strong understanding of the insurance industry Prior Knowledge Proficient in relevant software packages and applications Salary R10 000 - R15 000 per month Good References !! No Criminal Record Plz email cvs directly : Tracy 072 046 0808

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