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Customer Advisor

Capita SA: part of the UK's leading outsourcing and professional services company is seeking motivated Customer-Centric individual/s who are ready to provide exceptional customer experiences. Join the winning team, we offer full training and a host of other great benefits! Key Responsibilities: • Contribute individually and as a member of a team to ensure service levels meet agreed client and internal standards. • Handle all customer financial details such as customer account information, credit card details and banking account information with relevant integrity . • Confidentiality Deliver a quality service to all customers to ensure customer and client satisfaction. • Achieve and deliver effective level of personal work, activities, and high level of performance to meet individually set objectives Knowledge and Experience. • Work towards individual and team targets. Requirements: Matric with English as a first language •A clear credit and criminal record. •12 months Customer Service Experience (non-negotiable). • Ability to speak, read and write fluently in English. • Previous experience of dealing with customers via telephone. Baseline Staff benefits: • Free Transport is provided and is available for shifts that end at 7pm onwards. • Free Medical Aid (Primary Care) is provided. • Shift allowance • Performance bonus • Maternity benefits.

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