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Italian - Customer Sales & Services Representative

ITALIAN - CUSTOMER SALES & SERVICES REPRESENTATIVES
SUVA, FIJI ISLANDS
FJD15,000 PER ANNUM / FJD1250 PER MONTH
ONE YEAR CONTRACT (RENEWABLE)
The Role: Italian speaking advisors to provide superior airline reservation services to customers. Duties include handling inquiries relating to ticket fares, flight schedules, bookings, connecting flights, airline policies, departure and arrival times and international airport requirements.
Knowledge, Skills and Experience Required:
Fluent in Italian and English (Written & Verbal)
Matric (Grade 12 or Equivalent qualification)
Computer literacy at intermediate level
Experience in customer services / call centre / travel and tourism sector advantageous
Demonstrated ability to resolve customer complaints and offer alternative solutions
Work Hours:
Full time contract (85 Hours per fortnight)
Flexible rotational shifts including weekends with 4 rest days per fortnight.
Salary details:
• Basic Salary: FJD15,000 Per annum / FJD1250 per month
• Transport to/from work
• Subsidized meals at a choice of 2 canteens at work
• Accommodation Allowance at FJD750 per month
• Paid annual leave starting at 10 days; get an additional day with each completed year of service up to 25 days
• Health Insurance – Premium package
• Employee Counseling Services
• Flight/Expat Allowance of FJD4000 per annum

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