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Team Leader

  • KEY PERFORMANCE AREAS

     

    General

     

    • Interpret Logfile/Traces/Sql profiler Entries
    • Reporting of issues utalising documentation
    • Resolve EFT/VAS/OFFICE related issues, may involve modifying code, configuration changes, settlement / reconciliation configuration issues
    • Manage Databases, Tables where required, MSSQL, MySql
    • Migrating data to and from Flat File, DB, Spreadsheets
    • Manage data for clients and facilitate in reporting
    • Develop fixes and work around for business critical systems where required
    • Maintain and create reference material, policies and procedures
    • Perform analysis and support for production related issues
    • System trend analysis / system capacity planning
    • Implementing solution and deliverables
    • Setup and configure disaster recovery
    • Monitor systems
    • Manage the teams day to day work
    • To keep management informed of any production related incidents
    • Keep management informed of any staff related incidents
    • Investigate user queries
    • Schedule team members for UAT
    • Make sure all the normal daily tasks get adhered too
    • Instruct team members, including on-the-job-training, in specific tasks and job techniques and make available written instructions and reference materials
    • Perform analysis and support for production related issues
    • Maintain and create reference material, policies and procedures
    • Setup and configure disaster recovery

     

     

    COMPETENCIES

     

    Qualifications

     

    • Matric
    • Relevant course

     

     

    Specific Skills (Technical):

     

    • SQL, TSQL and MYSQL
    • Linux
    • Windows
    • ISO8583
    • Linux and Windows scripting
    • Understanding transaction data element (Xml)
    • Formulation of documentation
    • System analysis relating to bugs and enhancements
    • ACI suite of products (Realtime Framework , eSocket.pos, Config-Server)

     

     

    The successful applicant must:

     

    • 3-years related experience
    • Staff management on a team leader level
    • Postilion Office Administrator and/or Postilion Realtime

     

     

    Desirable but not essential requirement:

     

    • Java
    • Development background
    • Business analyst background
    • Cryptography

     

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