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Billing Administrator

In order to be considered the following is required: Grade 12 Relevant post matric qualification. At least 3 - 5 years’ experience in a professional services environment. Proficient in office administration and the relevant computer software packages e.g. Microsoft Word, Outlook and 3E Customer handling skills Complaint handling skills Customer focus is essential (this is a services environment) The ability to deal with challenging requests and defending unpopular rules and policies is a requirement. Tact, diplomacy and assertiveness are important requirements. The ability to co-ordinate various activities The ability to work independently, but still within a bigger team structure. Flexible approach in an ever changing working environment. Strong focus on work ethic and attention to detail A can-do and problem solving attitude and willingness to learn other areas. Experience working in a team and in a pressurised environment. Responsibilities: Providing e-billing support to internal and external clients. Processing and reconciliation of all e-billing runs Maintaining and updating client details on 3E Attending to daily rejection reports i.e. running reports and follow ups with internal and external clients. Checking the e-billing daily history report Checking status reports regarding e-billing runs Running e-billing tracking report and attending to follow ups .

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