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Resume Writer

Essential Duties Responsibilities: Resource Marketing Content. • Craft and update templates, strategy guides, and communication scripts for writers in German • Compose blog posts in German and knowledge sharing articles to support marketing, sales, and recruitment . • Assist Quality Assurance team with document review and quality initiatives. Document Writing • Manage monthly projects (of at least 70 orders), crafting top-quality resumes and other career documents in German for a diverse range of clients • Network with clients by email and phone to address concerns and guarantee satisfaction in German . • Collaborate with the Fulfillment/Customer Care and Service Delivery Standards teams to identify and respond to client escalations. Skills Set Required: • Native German Individual (First Language) • Acute attention to detail and robust writing and editorial skills . • Exceptional German verbal and written communication skills, together with the ability to effectively communicate with internal and external customers . • The skill to perform under pressure and meet deadlines, while upholding a positive attitude and providing exemplary customer service. Job Reference #: EB-3622532247

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