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Senior Area Manager

A well-known Fast Food Brand is looking for a Senior Area Manager for a number of their stores in Bloemfontein

 

Responsibilities

  • Leading multiple restaurants simultaneously
  • Coaching Restaurant Managers to ensure that store gains market share and achieve customer, people and profit objectives
  • Drive customer satisfaction, facilities management, HR management, financial management, Informational management, risk management
  • Sales/ marketing and time management
  • High visibility leadership and coaching
  • Daily store audits with weekly and monthly feedback to managers
  • Regular Restaurant visits
  • Period and quarterly store audit routine
  • Attend Operations meetings and communicate with managers
  • Assist managers to draw up SMART plans
  • Following disciplinary procedures and chairing inquiries (presiding officer)
  • Assist with the opening new restaurants
  • Build and align and develop team according to company goals
  • Business annual planning (budget for the region)
  • Ensure that stores are profitable
  • Manage the local store marketing done by the Managers
  • Handle suppliers where necessary
  • Handle escalated customer complaints
  • Head Office inspections to ensure store is running operational
  • Succession planning, people planning and benching staff for senior positions

Requirements:

  • Matric/Grade 12. A relevant Business Management Diploma or Degree would be very beneficial
  • MUST have +5 years’ experience as an Area Manager with Fast Food
  • MUST have managed at least 6 stores at the same time – minimum, more stores is preferred
  • Previous experience in KFC, Nandos, Barcello’s or similar is preferred
  • Micros/GAAP POS experience
  • Valid Driver's license
  • Own reliable transport
  • Must be able to travel regularly
  • SA Citizens Only
  • Salary dependant on relevant operational experience and skill set

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