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BI User Interface: Analyst Programmer

Duties & Responsibilities DUTIES WILL INCLUDE, BUT ARE NOT LIMITED TO: The primary focus of this position will be to engage with different clients in our cellular area with a view to: Understand our client’s business needs. Understand our client’s issues and problems within the cellular space. Ensure that such an understanding is aligned with our client’s expectation of any problem/issue resolution. Drive the delivery of solutions as agreed with our client. Ensure that the client is kept abreast of progress and issues as to ensure agreement of the state of work within the cellular area. Analyse cellular network and retail transactional data to track all events for a cellular customer. Act as client first point of contact for all cellular BI related queries, requests & incidents. Interact with clients to understand requirements and business problems/needs. Ensure that all client requests are logged in alignment with the client and prioritized based on business benefit. Identify, analyse and understand supporting data to propose solid solutions. Assist, support and drive the compilation of specifications between the company and the client and ensure alignment and business benefit of the proposed solution to the client. Develop, test and implement cellular solutions with regular feedback to clients on progress.

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