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Main purpose of job: Work as an integral part of the Allocations Hub to provide high quality administrative services for two branches of the clients services. Main responsibilities: Administrative Services Receive and disseminate information in an appropriate manner, e.g. telephone, paper, email. Access electronic mail (including own) regularly and respond accordingly. Produce, maintain, and update current case and report lists. Obtain basic information from all callers, dealing with queries as appropriate. Update and maintain offender information on relevant approved databases, spreadsheets and paper systems when required. Communicate with partnership agencies to obtain information as part of standard processes. Maintain processes and make proposals for improvement, as appropriate. Collate, compare and quality-check case management information. Attend meetings, taking notes as required. Provide training and instruction on duties associated to this post. Maintain and issue stock items, including stationery. Report faulty equipment and / or materials to relevant parties. Hours of work - 9 am to 5 pm - Monday to Friday Send CV to:

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