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AA Fast Food Restaurant Managers

Responsibilities

We are looking for Experienced Fast Food Managers and Fast Food Senior Managers for a new Fast Food Store in the Palm Ridge/Garthdale area (About 15km South of Alberton)

 

  • Manage the restaurant in accordance with Restaurant’s Policies and Procedures
  • Maximize restaurant sales and profitability by effective deployment of labour, assets and production costs
  • To maintain excellence in the execution of all duties
  • To focus on exceeding customer expectations
  • To focus on developing and training staff, as well as to providing negative and positive reinforcement, and to recognize and reward superior performance
  • To maximize the profitability of the restaurant by monitoring food, packaging and labour costs as well as controllable expenditure to ensure that these are in line with established targets
  • Ensure that all restaurant resources, i.e. Labour, product, supplies, tills and equipment are at correct levels to meet the various volumes of business
  • Ensure that all cash handling and in-restaurant banking procedures are adhered to at all times
  • Do a daily, weekly and monthly stock check in the restaurant
  • Assist with IT problems experienced with MICROS/GAAP registers, computer and day end reports
  • To ensure that the correct level of supplies are ordered, deliveries checked and that stock levels are monitored on a daily and weekly basis and any discrepancies fully investigated and reported
  • To prepare the weekly labour schedules in advance and to ensure all shifts are properly staffed and that labour costs are in line with the budget
  • To ensure that the mix of staff recruited in no way conflicts with the Company’s non-discriminatory policy
  • To ensure that all staff receive a comprehensive induction and are correctly trained to perform those tasks assigned to them and that they are actively encouraged to progress through the training program
  • To provide development for staff and to ensure that succession planning is carried out to ensure full management of the restaurant
  • To ensure that the Policies and Procedures are followed to minimize employee relations issues within the restaurant
  • To action recruitment and termination payroll change documentation and to forward these updates to the HR Department
  • To coordinate, hold and record monthly staff meetings to discuss various issues which affect the restaurant/team
  • To ensure that all restaurant staff and management are fully trained in fire procedures, health, safety and food hygiene practices as well as security and robbery procedures
  • To ensure that all daily, weekly and monthly administration is completed accurately in line with procedures
  • To ensure that accurate operating reports are kept
  • Ensure that standards are in accordance with HACCP
  • Ensure that the Safety, Health and Hygiene standards are in accordance with statutory regulations
  • To carry out Local Store Marketing activities as authorized by the Regional Operations Manager
  • To monitor all local competitor activity and any local activities - this may affect the volume of business
  • To coordinate the implementation of in-store promotions and ensure that all staff is fully briefed in advance of promotions
  • To monitor operating practices and to action any problems identified
  • Demonstrate belief in people by treating each person in the restaurant fairly and with respect
  • Coach and support staff and ensure that they are fully trained and on job training is effective
  • Demonstrate team work by helping staff and management with their work, cross training them, effectively resolving their concerns and holding regular team meetings
  • Hire, develops and promotes restaurant staff in consultation with Area / Regional manager
  • Administer progressive discipline as needed, ensures compliance with all statutory regulations

 

Requirements

  • Grade 12 / Matric
  • 3 - 5 years Fast Food Restaurant Manager experience preferably:- KFC, Hungry Lion, Chicken Licken or similar Fast Food store experience
  • Micros/GAAP POS – 4 years’ experience
  • MS Office (Word, Excel and Outlook/e-mail)
  • Salary dependant on position and operational experience, salary ranges from R7 000 – R12 000
  • SA Citizens only

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